1. Overview
At Limitless Feet, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer returns and refunds under the following conditions.
2. Eligibility for Returns
You may request a return if:
The item is unused, unworn, and in its original packaging.
The return is requested within 30 days of receiving your order.
You provide proof of purchase (order confirmation or receipt).
3. Non-Returnable Items
We do not accept returns for:
Items that have been used, damaged, or altered.
Custom or personalized products.
Clearance or final sale items.
4. Return Process
To initiate a return:
Contact us at [email protected] with your order number and reason for return.
Wait for approval – We will provide instructions on how to return your item.
Ship the item – You are responsible for return shipping costs unless the item is defective or incorrect.
Inspection & refund – Once we receive your return, we will inspect it and process a refund if eligible.
5. Refunds
Approved refunds will be issued to the original payment method within 7–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
If your refund is delayed, please check with your bank before contacting us.
6. Exchanges
We only replace items if they arrive defective or damaged. Contact [email protected] within 7 days of receiving your order for an exchange.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
Email us at [email protected] with your order number and photos of the issue.
We will offer a replacement, refund, or store credit at no additional cost.
8. Contact Us
If you have any questions about our Returns and Refund Policy, reach out to us:
Limitless Feet
Email: [email protected]
Address: 465 North Mill Street